Top Skills Training Limited
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info@topskillstraining.com 07985 22 66 56
Top Skills Training Ltd, 48 Lindrick Road, New Marske, Redcar, TS11 8HT
Are you a Security Officer?
A Legal Enforcement Officer?
A Complaints Investigator or HR manager?
Are You an Expert Witness?
You will no doubt agree that your role requires some or all of the following key skills:
planning and conducting a thorough, proportionate, professional enquiry;
interviewing people effectively;
establishing and recording facts accurately;
obtaining evidence that will be admissible in any hearing or trial;
writing professional, objective statements and reports;
giving evidence as a competent and professional witness.
You may also have to deal with people who are stressed, distressed or angry. Their behaviour may become confrontational, aggressive or even violent. At Top Skills Training Ltd., we have years of front-line and training experience in all of these areas, enabling us to deliver the knowledge and skills-based training that you need.
How well equipped are you, to deal with ALL of these demands?
Law and Legal Skills
With courses built around theory, discussion groups and industry-relevant scenarios, we ensure that delegates have all the current legal knowledge and best practice skills they need to perform their investigative or expert witness roles competently and professionally.
We offer top quality courses on a range of relevant and topical subjects, adapted as necessary to suit your needs at unrivalled rates. Anything we can't provide for you ourselves will be arranged through one of our associates.

Interpersonal Skills
Confidence in your own skills, and your ability to relate and communicate effectively with others, are key attributes in almost any role, but they are often taken for granted.
In an increasingly demanding and competitive world, the ability to assert yourself, negotiate effectively, and manage and prevent conflict are equally important.
Whether you feel you need training in the fundamentals, or you're ready to take yourself to the next level, we can provide what you and your colleagues need.
Personal Security Concerns
While skills training and legal training have been established for a long time, concerns about the personal security of staff performing their duties is an equally important area that a wide range of organisations are also now addressing as a matter of urgency and necessity. In fact, its been a training priority for many companies, for years. Have you been left behind? Work-related bullying, harassment, intimidation and violence can have serious repercussions, not just for the individual, but for the organisation, too. The physical and psychological injuries, stress, absenteeism, low morale, low productivity, and high staff turnover can be damaging.
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The problems can be even greater for 'front-line' staff dealing with the public, whether on-site or out in the community. Staff working alone are particularly vulnerable. They have the right to feel safe. Employers owe a legal duty of care to their employees to provide safe working conditions, including the provision of adequate training. Negligence claims against employers increase every year, and insurance premiums rise accordingly. |
What we can do for you:
All Commercial Sectors and more...
We specialise in providing this unique combination of law, legal & interpersonal skills, and personal security training.
We can provide a wide range of training courses for individuals and organisations in many industries, including the following:
Central and Local Government Agencies
Colleges, Schools & Universities (Staff & Students)
Community & Social Services
Emergency Services
Financial & Insurance Sectors
Healthcare Professionals
Leisure, Media & Entertainment
Prison Service
Probation Service & YOTs
Professional Services
Public Service Organisations
Retail, Sales & Marketing
Security Industry
Voluntary Sector
We try not to exclude anyone who needs our help and assistance, so if your role or industry isn't included, please get in touch anyway. We're confident we can cater for your needs, either as an individual or as a group. On the following pages you will find details of most of the courses we can provide. If you don't see exactly what you want, please get in touch. We pride ourselves on our adaptability and flexibility, so we're confident that we can meet your needs. We have access to a network of experienced trainers, and associations with other leading training companies to ensure that this will be the case.

info@topskillstraining.com
Phil Lyons: 07985 22 66 56